Privacy Policy

Effective Date: July 17, 2026

Welcome to GoodRallyPickleball.com ("GoodRally Pickleball", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or use our coaching services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with us:

Personal Information

• Name
• Email address
• Phone number
• City or Province
• Skill level
• Information you provide when registering for clinics or lessons
• Any information you voluntarily include in contact forms or emails

Website Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of your visit
• Website usage statistics through analytics tools

2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Register you for clinics or private lessons
• Communicate schedule changes
• Send coaching information you request
• Improve our website and services
• Process payments (if applicable)
• Send occasional updates or promotional emails (you may unsubscribe at any time)

We only collect information that is reasonably necessary to provide our services.

3. Payment Information

If payments are made through a third-party provider (such as Stripe or another secure payment processor), your payment information is processed by that provider. We do not store your credit card information on our website.

4. Cookies

Our website may use cookies and similar technologies to:

• Improve website performance
• Remember user preferences
• Analyze website traffic
• Enhance your browsing experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Email Communications

If you subscribe to our newsletter or provide your email address, we may send:

• Coaching updates
• Clinic announcements
• New program information
• Promotional offers

You can unsubscribe at any time using the link provided in our emails.

6. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted service providers, including:

• Website hosting providers
• Payment processors
• Email marketing providers
• Booking software providers

These providers are only given the information necessary to perform their services.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, misuse, or disclosure.

While no method of transmission over the Internet is completely secure, we strive to use commercially reasonable security measures.

8. Data Retention

We keep personal information only as long as necessary to:

• Provide coaching services
• Maintain business records
• Meet legal or accounting obligations
• Resolve disputes

When information is no longer required, it is securely deleted or anonymized.

9. Your Privacy Rights

Under Canadian privacy laws, you may request to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your personal information, where legally permitted

To make a request, please contact us using the information below.

10. Children's Privacy

Our coaching services may be offered to minors with the consent and involvement of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate parental consent.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.